77r7 Privacy Policy

2 How We Collect Information

77r7 collects your information in the following ways:

• Registration Process: Information you provide when creating an account.
• KYC Verification: Documents required to confirm identity and age.
• Financial Transactions: Information received from payment gateways during deposits or withdrawals.
• Automated Collection: Through cookies, web beacons, and other tracking technologies.
• Customer Service Communication: During conversations with you via live chat or email.

3 Purposes for Using Your Information

77r7 uses your information for the following purposes:

• Creating, managing, and verifying accounts.
• Processing financial transactions — deposits (minimum ৳500) and withdrawals (minimum ৳800).
• Ensuring age verification (21+).
• Preventing fraud, money laundering, and other illegal activities.
• Monitoring gaming behaviour to ensure responsible gaming.
• Providing customer service — 24/7 live chat support in Bengali.
• Managing bonuses, promotions, and VIP benefits.
• Analysing and improving site performance.
• Meeting applicable legal obligations.

4 Legal Basis for Processing Information

We process your information on the following legal bases:

• Contract Performance: To fulfil the agreement you entered into for using 77r7 services.
• Legal Obligation: To comply with applicable regulations.
• Legitimate Interests: To prevent fraud and ensure platform security.
• Consent: Based on your explicit permission for marketing communications.

5 Sharing Information with Third Parties

77r7 does not sell or rent your personal information. However, limited information may be shared with third parties in the following circumstances:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and associated banking partners to complete transactions.
• Identity Verification Services: Trusted third parties for KYC and age verification.
• Technology Partners: Game providers (such as Pragmatic Play, Spribe, JILI, PG Soft) — limited information necessary for the gaming experience only.
• Law Enforcement Agencies: As required by legal necessity or court order.
• Fraud Prevention Services: To detect and prevent illegal activities.

All third-party partners are contractually bound to comply with our privacy standards.

6 International Data Transfers

In some cases your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that:

• All transfers are completed using industry-standard encryption protocols.
• The recipient country or organisation ensures adequate data protection.
• Appropriate contractual safeguards for data transfers remain in force.

7 Data Security Measures

77r7 employs industry-standard technical and organisational measures to keep your information secure:

• SSL/TLS Encryption: All data transmitted on the site is protected by 256-bit encryption.
• Password Hashing: Passwords are never stored in plain text — only encrypted hashes are stored.
• Firewall and Intrusion Detection: Multiple layers of security to protect server infrastructure.
• Access Controls: Staff access to information is restricted on a need-to-know basis.
• Regular Security Audits: To identify and address potential vulnerabilities.
• Data Backups: Secure and encrypted backups are maintained regularly.

However, no technical measure can guarantee 100% security. You are requested to keep your account password confidential and to notify our support team immediately if you notice any suspicious activity.

8 Data Retention Period

We retain your information according to the following policy:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• After Account Closure: Information required to meet legal obligations will be retained for a specified period.
• Financial Transaction Records: Retained for the period required under financial regulations.
• Marketing Consent Records: Retained for a defined period after withdrawal of consent as evidence.

After the defined period, information is securely deleted or anonymised.

9 Cookie Policy

77r7 uses cookies to improve your experience and ensure the functionality of the site. We use the following types of cookies:

• Essential Cookies: Necessary for the site to function properly — maintaining login sessions, security tokens.
• Functional Cookies: To remember your preferences (such as language).
• Analytical Cookies: To understand how the site is used — which pages are visited most, where issues occur.
• Performance Cookies: To improve site loading speed and stability.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the site.

10 Your Rights Regarding Your Information

As a 77r7 user, you have the following rights:

• Right of Access: The right to know what information is stored about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information, subject to legal obligations.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured, commonly usable format.
• Right to Object: The right to object to your information being used for marketing purposes.
• Right to Withdraw Consent: The right to withdraw consent for marketing communications at any time.

To exercise these rights, email us at [email protected]. We will endeavour to respond within 30 days.

11 Protection of Minors' Information

77r7 is intended for persons aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that a minor has registered, that account will be closed immediately and all associated information will be deleted. The KYC verification process is conducted for this purpose.

12 Responsible Gaming and Use of Information

We also use information about your gaming behaviour to ensure responsible gaming. This includes:

• Identifying unusual gaming patterns that may indicate a gaming addiction.
• Processing self-exclusion and limit-setting requests.
• Providing information and support related to responsible gaming.

For more information, please read our Responsible Gaming page.

13 Marketing Communications

If you provided consent to marketing communications at the time of registration, we may:

• Send you special bonus offers and promotional information.
• Inform you about new games or features.
• Provide VIP programme updates.

You may withdraw this consent at any time by clicking the "Unsubscribe" link in any marketing email or by sending an email to [email protected].

14 Changes to the Privacy Policy

77r7 may update this Privacy Policy from time to time. For any significant changes:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified by email if there are significant changes.
• Continued use of the site after an update will be considered as consent to the new policy.

If you object to the new policy, please contact the support team or request that your account be closed.